Mobile telephone service provider, Telekoms Network Malawi (TNM) risks losing its license over its continued fight against the yet to be implemented Consolidated ICT Regulatory Management System (Cirms) by Malawi Communications Regulatory Authority (Macra).
Minister of Information and Civic Education Patricia Kaliati issued the warning shot on Tuesday when she visited Macra offices in Blantyre.
TNM has been battling Macra in court over the Cirms publically labeled ‘Spy Machine’. The company obtained an injunction in December, 2015, stopping the regulator from operationalizing the machine until there is a review on the matter. The Supreme Court is yet to make determination on the issue
Kaliati warned that government through Macra will revoke licenses of those fighting against the machine while offering the public mediocre services.
“This machine is very important because once it starts its operations, customers will enjoy
what they are paying for without any interference as we will be able to detect their profits against their service delivery,” said Kaliati.
“And let me warn service providers both radio stations and mobile phone operators not to give their customers a blind eye, taking advantage of their low literacy levels because we will revoke their licenses and give to those who are willing to comply, especially in reaching the rural
Macra Director General, Godfrey Itaye said the organization was waiting for a court ruling from the Supreme Court for the machine to start its operations. In 2014, the same court ruled in favor of Macra to implement Cirms but now TNM is questioning the procedure.
The CIRMS machine aims at improving regulatory monitoring functions which are quality service, revenue assurance, fraud management and spectrum allocation and management.
Macra is expected to use US-based Company, Agilis International to implement Cirms on its behalf.